Terms
Version 2026-10-27.1
What AiderWin does
It reads what you tell it about a delayed, cancelled or refused flight, works out whether the EU rules (Regulation (EC) No 261/2004) give you a claim, prepares the letters, and reminds you when the airline does not answer. Where it cannot tell, it says so.
What it does not do
- It is not a law firm and does not give legal advice.
- It does not contact the airline, an authority or a court for you: you send every letter yourself.
- It cannot promise that the airline will pay.
What we ask of you
- Tell it what really happened, as far as you know it, and check each letter before you send it.
- Use it for your own trip, or for someone who asked you to.
Free during the beta
Nothing is charged during the beta. If that ever changes, you will be told before anything applies to you.
Your data
The privacy notice says what we keep and why. You can delete your account at any time with "Delete my account".
Questions
Write to [email protected].